Boiling & Chilled Water Units – Installation, Repair & Maintenance
A boiling or chilled water unit is a convenient, and effective solution for kitchens in schools, government, corporate and commercial facilities to provide instant boiling or chilled water. However boiling water units over time can run into issues such as water leaks, limescale buildup, inconsistent temperature, blockages or just not functioning any more. This can cause downtime, upset staff and potential damage to the facility and the floors underneath in the case of a leak.
At Appliance Services Australia, we specialise in installing, repairing, and maintaining boiling and chilled water units from leading brands including Zip, Billi, Birko, Boiling Billy and Rheem. We ensure your system runs efficiently and safely, reducing energy waste and providing instant hot or cold water on demand.
Our Expertise Covers:
- Installation: Safe, compliant fitting with expert guidance on the best unit for your needs.
- Repairs: Fixing common issues like temperature inconsistencies, leaks, or filter failures.
- Maintenance: Regular servicing to prevent limescale buildup, have experts adjust settings and improve water quality.
Book a boiling water technician today to fix your boiling water unit or organise filter changes
Brands We Service





Services
We Can Help You With
Installation Services
Emergency Repairs
Spare Parts
Certified Warranty Work
Scheduled Preventative Maintenance & Water Filter Changes
Why is my unit dispensing water at the wrong temperature?
This could be due to thermostat issues, clogged filters, or heating/cooling element failure. Speak to a technical appliance specialist to assist with the issue.
What should I do if my unit starts leaking?
Turn off the water supply and contact a technical appliance expert with experience in boiling and chilled water units immediately.
How often should my boiling/chilled water unit be serviced?
Most boiling water unit manufacturers suggest servicing every 6–12 months to complete a series of checks on the unit and perhaps a scheduled water filter change which is typically due at least every 12 months
Do you install boiling/chilled water units in corporate offices?
Yes! We install boiling/chilled water units in schools, commercial and corporate workplaces, healthcare, retail, shopping centres and government facilities.
Is filtered water included in all boiling/chilled water units?
Most modern units include built-in filtration systems, which need periodic servicing and scheduled filter changes.
How can I tell if a water filter needs replacing
If you notice reduced water flow, an unusual taste or color water, strange noises or system indicators are on, it’s time for a filter replacement or a maintenance check
testimonials
See what Our happy Customers Say
Discover how our services have made a difference for our customers. Their satisfaction and trust are our greatest achievements.
Hoyts Cinemas
Facilities Manager VIC / ACT
Appliance Services have been providing Hoyts with hand dryer service, repairs and sales for more than five years. Service has always been prompt and professional.
Transfield Services
Maintenance Advisor
Appliance Services Australia have impressed us with their prompt response times, efficient and cost-effective repairs and wealth of information, especially in regards to boiling & chilled water units. We would definitely recommend them
Vicinity Centres
Assistant Operations Manager
Appliance Services Australia have been servicing and repairing the hand dryers at Chadstone Shopping Centre for over 15 years. The team at Appliance Services has the highest level of customer service I have experienced.
Response to breakdowns has always been fast and communication and feedback is always clear and detailed enough for us to make decisions quickly. I would recommend Appliance Services to other shopping centre operations and facilities managers.
Swinburne University of Technology
Operations Manager
Appliance Services have been carrying out their preventative maintenance on the University’s hand dryers since 2008. Their extended warranty programs offer great value and their service is prompt and reliable.
Michael Cornell
Homeowner
Appliance Services Australia made my appliance installation experience absolutely effortless and stress-free. From the moment I booked their service, their team communicated every detail clearly, arrived right on time, and worked with precision and care. They went above and beyond to ensure the installation was perfect and even gave me helpful tips on how to use and maintain my appliances.
Agents
Authorised Service Agents for Leading Brands.
Appliance Services Australia is your one stop appliance solution across major appliance brands
Appliances
Why Partner with Appliance Services Australia
Appliance Services Australia are your one stop solution for all your appliance repairs, replacements, service and preventative maintenance. Count on us to minimise downtime and ensure your appliances run smoothly.
35+ Years
of experience in appliance services.
23,000+
Appliances Serviced Annually.
Official Agent
of leading appliance brands
Highly Skilled Technicians
with extensive appliance knowledge